POS Solutions : Maintenance

These standard maintenance agreements for both hardware and software will help keep your systems running smoothly at their full potential. For more details, please contact your customer representative.

Gold Maintenance Program

• 8 AM – 9 PM EST/6 PM PST
• Unlimited Help Desk calls
• Free software upgrades
• GoToAssist™ – secured remote access to customer server, desktops, and POS terminals

Platinum Maintenance Program

• 24 x 7 access
• Unlimited Help Desk calls
• Free software upgrades
• GoToAssist™ – secured remote access to customer server, desktops, and POS terminals