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Kronos Recognized for Excellence in Customer Satisfaction for 12th Consecutive Year
June 11th, 2012 at 10:00 am
CHELMSFORD, Mass., May 16, 2012 –Kronos Incorporated today announced that it has received the NorthFace ScoreBoard Award℠ from the Omega Management Group Corp. for excellence in customer satisfaction for 2011. Omega presents the NorthFace ScoreBoard Award annually to organizations that consistently exceeded customer expectations during the preceding year, as rated solely by their customers.
Results from Omega Management Group show that 99 percent of organizations responded positively when asked if Kronos® understands their problem. Additionally, 92 percent of respondents said they are satisfied with Kronos product features and functionality.
Kronos has received the Omega NorthFace ScoreBoard Award every year since the program’s inception in 2001, and is one of only two organizations to do so.